Privacy Policy
This policy explains how Priya Nursery ("we", "us") collects, uses and protects your personal information when you use our website and place orders. By using the website you agree to this policy.
Information we collect
- Your name, mobile number and email address when you create an account, place an order or contact us.
- Delivery and billing addresses, and your order and payment history.
- Messages you send us through the contact form, email, phone or WhatsApp.
- Basic technical information such as your device, browser and pages visited, collected through cookies to keep you signed in, remember your cart and improve the website.
How we use it
To confirm, pack, deliver and invoice your orders; to send order and delivery updates; to answer your questions; to prevent fraud; and to meet our legal and tax obligations. We send offers only if you have subscribed, and you can unsubscribe at any time.
Payments
Online payments are handled by our payment gateway partner. We do not see or store your card, net banking or UPI PIN details.
Sharing
We share your delivery details with our delivery partners, and payment details with our payment gateway, only as needed to complete your order. We may share information when the law requires it. We never sell or rent your personal data.
Security and retention
We use reasonable technical and organisational safeguards to protect your data. We keep it only as long as needed for the purposes above, or longer where the law requires (for example, tax invoices).
Your choices
You can view and update your details in your account, or ask us to correct or delete them, subject to records we must keep by law. You can block cookies in your browser, but some features (such as the cart) may stop working.
Contact and grievances
For any privacy question or complaint, contact us at info@priyanursery.com or +91 98110 75175. We will respond within a reasonable time, in line with applicable Indian law.
We may update this policy from time to time. The latest version is always on this page.